Our team of highly trained healthcare assistants provides a unique and personalised approach in stages, ensuring service user needs are met following the highest quality standards. By embracing the person-centred strategy, our clinicians are able to identify what makes each person unique and put them at the centre of everything they do.

Unique Community Services provides 24-hour support and transforming care to adults aged 18-65+ years. We cover your mornings, afternoons, evenings and nights to meet all your needs and preferences. Our care assistants and support workers follow a step-by-step guide on how to care for your unique needs.

Our 24-hour care at home is based on a sustainable care plan customised to the individual’s needs. Naturally, care at home demands a constant adaptation to the individual’s care plan as the person’s needs constantly change. We ensure the care plan is constantly reviewed and updated to the person’s needs and desires. If health conditions change, the care plan will be altered and customised to the same quality and standard.

We have a 24 hour on call phone line for you to be able to contact someone incase of emergencies along with an electronic care management system which allows you to monitor care being provided for your loved ones to have peace of mind.

At Zi Mat Homecare, we also provide 24-hour live in care at home, customised to your personal needs and preferences, including:

Personal care – aiding with daily personal hygiene and offering support to learn and obtain personal hygiene skills
Medication management – ordering and administering proper medication
Providing support in everyday life activities – including preparing food and cooking
Cleaning up after cooking, cleaning the environment they live in
Management of behaviours that challenge – using proactive approaches
Inclusion – assuring inclusion and facilitating access to the local community and local amenities
Enabling individuals to engage in outdoor activities in their local area
Encouraging and supporting individuals to have work experiences depending on their capability
Booking and managing health appointments
Ensuring that well-structured daily routines are in place
Implementing Positive Behaviour Support plans
Verbal assurance to increase the individual’s self-confidence
Providing support for better finance management
Supporting individuals with shopping and running errands
Supporting individuals in their correspondence when required
Waking night emergency